All terms are subject to change without prior notice
Credit may be established with proper references.
All shipments are F.O.B. destination.
Delivery:
Usually, all products are shipped from stock, via J.C. Nelson truck
from the closest of 2 shipping point warehouses located in northern
California
Warrantees: All products are subject to individual manufacturers
warrantees.
Note: All floor machine and equipment sales are final and are sold
on a non-returnable basis and are covered by factory warrantees.
We accept the Visa MasterCard, and American Express. On line orders
are processed over an encrypted secure site. We also accept checks
and money orders. Orders paid by check will usually not be processed
until the funds have been verified. If you are sending a check,
please send it to the name and address given below.
| Send checks and money orders to:
J.C. Nelson Supply Co.
PO Box 23
Fairfield Ca, 94533 |
Shipping Charges:
Charges may apply if shipping outside our two northern California
locations |
No merchandise may be returned without prior authorization
and instructions. You may return an item in its original
condition for a refund or credit within 10 days of receipt, except
in the case of floor machinery, which is sold on a non-returnable
final sale basis. Shipping charges can only be refunded if the return
is due to our error. All returns must be accompanied by the packing
slip. A 15% charge will be assessed to cover repackaging. After
a return has been received, it will take 1-2 weeks to process. If
using a credit card, refunds will be credited to your account. If
paying by check or money order, a refund check will be mailed to
you. We suggest that you use UPS or insured Parcel Post to return
any merchandise.
What if we don't have all of the items in stock?
If an item you ordered is out of stock, it will be back-ordered automatically.
We do not sell, trade, or rent your personal information
to others.
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